Bring previous records
Bring vaccination records, previous visit notes and a list of current medications.
A little preparation.
A simple checklist to help you and your companion arrive ready.
Travel comfortably
Use a suitable carrier or lead. Tell reception about any special handling needs.
Share your questions
Write down the reason for your visit and the changes you have noticed.
Check preparation
Ask the clinic whether your appointment needs specific preparation. Follow the instructions they give you.
GOOD TO KNOW
Before you arrive.
Is my online request confirmed immediately?
No. Your chosen time is a preference. Reception will contact you to confirm availability and the appointment.
Can I bring more than one pet?
Tell reception how many pets need a visit so they can arrange suitable appointments. Use a separate request for each pet.
How do I access the pet portal?
Request a secure link using your email. Reception needs to verify and link your email before clinic pet records become available.
What if I need urgent help?
Appointment requests are reviewed by reception and are not an urgent-care channel. Contact an available veterinary clinic directly for immediate assistance.
A little care.A lot of love.
Exceptional veterinary care for the companions who make life brighter.